On Wednesdays and Sundays, Saturday afternoons, and on major holidays, we run on a shortened office schedule. This gives us time to spend with our own dogs, as well as with our human families. We do offer the 24/7 room access option for customers who have boarded with us before. This allows you to drop off or pick up your dog even when our office is closed. This service MUST be prearranged when you book your reservation. Again, this service is not offered to first time
boarders and may not be available to dogs who are destructive. The 24/7 access is available at no charge to our contract day care guests on their regular boarding days.
We run on a split schedule every day to enable more of our customers to drop off when it is most convenient for them. We have found that the majority of people drop off their dogs prior to either work or travel in the morning,
or after work or return from travel in the evening. Very few people tend to drop off or pick up during the middle of the day. For current customers who wish to check their dogs in or out while our office is closed, we do offer the convenience of 24/7 access for an additional fee, as available.
24/7 access enables you to pick up or drop off your dog even when our office is closed using pre-set lock access codes. This service must be prearranged, as access codes cannot be given out by phone. We cannot offer this service to first time
customers. 24/7 access is included at no charge to our contract Day Care customers on their regular Day Care days, and for an extra charge to our boarding customers.